Customer Testimonials

FLAT® wants to thank Abraham, and the Merchants Hospitality team, for their willingness to share their experience with us, and their passion for creating world-class restaurant and hospitality experiences for all their guests. Here’s what Abraham had to say.

Our team recently had the opportunity to meet with Nick Sorise, Director of Restaurant Openings for Parker Restaurant Group, and discuss the impact FLAT® products have had on their guest experience. The Parker team has been using FLAT table bases since their first location opened. Here’s what they had to say.

FLAT works very hard on building a positive experience for our customers. Our goal has always been to engineer products that solve some of the oldest problems in foodservice - wobbly and misaligned tables. We work diligently with our customers to provide support and service that are second-to-none in our industry.

How top brands are making a difference for customers using FLAT Tech products Every restaurant owner/operator knows that building a memorable and positive front of house experience is key to differentiating their brand from a market that becomes more crowded and fragmented with each passing year. Building a unique experience for customers means creating the right atmosphere to meet their expectations with great media, décor, and staff that are in harmony. There are, however, certain issues that can creep into that experience and damage your brand without you ever knowing. One of the big issues that many customers, and owners alike, agree can negatively impact a restaurant’s brand experience are wobbly tables.

What do you get when you take a historic hotel with preserved woodwork and original flooring and turn it into a new restaurant? Surely, the recipe would result in charming atmosphere and memorable experiences. But this mix of antique characteristics is also the perfect cocktail for wobbly tables. So, the charm of the historic atmosphere so carefully preserved and meticulously restored can be instantly ruined for customers with spilled drinks and sliding elbows. This was the challenge that Alan Loudermilk, owner of The Ginocchio, faced when he took on the task of renovating the famous Marshall, Texas site.

Tom+Chee is a fun, fast-casual restaurant with a menu full of unique spins on two of the most beloved American foods – tomato soup and the grilled cheese sandwich. Founders Trew Quackenbush and Corey Ward quickly grew a Tom+Chee following in Cincinnati, but their business really took off after winning the panel of judges on Shark Tank over with their signature Grilled Cheese Donut.

“When we saw how the product works, we were impressed by its technology and functionality. We saw how FLAT Technology could allow us to maximize the full potential of our tables, which got us really excited to apply it to our stores.”

See Why Leading Design Firm 555 International Loves FLAT

American fast-casual restaurant chain Burger Lounge is raising the bar for new entrants and established brands in the fiercely competitive foodservice industry.

Tasty Burger gets 'better' with FLAT table bases

U.S Restaurant Chain - Zoës Kitchen use FLAT table bases for a whole host of reasons - read all about them here!

See how FLAT table bases can remove those irritating wobbles and align tables seamlessly.

KIAN (China) has successfully installed 450 FLAT ® table bases at the New Century Global Centre (NCGC) located in Chengdu,China.